Why choose Midian Care?

What is different about Midian Care is that home care from us is fully regulated by the Care Quality Commission (CQC) in England.

Many other home care providers operate as introductory agencies, and as such are not regulated providers.  Once you have been introduced to a carer, you really are left to manage everything else on your own, including that person’s pay and arranging cover for their holidays, days off and breaks, income tax payments and pension payments as yo would essentially be an employer.  There are no appraisals, no reviews of your support plan and no ongoing checks to ensure you are receiving the care you you require.


Fully regulated means fully managed and fully accountable

By choosing Midian Care you are opting for a full-service professional home care provider that will manage your support and care from start to finish.  And this fully managed service is only possible because we are registered, licensed and therefore regulated to provide this support, with the CQC in England.

With regulation comes compliance, paperwork, and therefore peace of mind.  Strict regulatory standards and regular independent checks offer extra reassurance, not just about the care that we provide but also about the carers we recruit and the internal and external policies we operate by.


Personalised support for your family

Care and support needs can change over time – and sometimes quite suddenly – so we see the importance in providing a flexible and adaptable service.

During a home care assessment, your Midian Care care manager will take you step-by-step through the essential information to create your unique support plan, based around your daily routines and what is important to you.  They will go through the full checks and procedures, such as for medication support, allergies and health and safety, to ensure your, and your carer’s, safety.

We will regularly review your support plan and carry out carer supervisions so we can respond to any changes and arrange for extra training or support if it is needed.


Robust systems and smart mobile technology

Smart procedures and checks are essential for ensuring a high-quality service and the welfare of our customers and carers. So we’ve invested in state-of-the-art technology so we can easily coordinate home care visits and safely set-up and oversee care packages.

We use secure mobile technology for monitoring home care visits. This involves each of our visiting carers being issued with a work mobile phone so they can quickly clock-in and clock-out every time they visit a customer.

This real-time monitoring means your local branch has a snap-shot of where all of their carers are at any one time. On the rare occasion that there’s a delay or problem, they will keep you up-to-date and make other arrangements if needed.

If you feel any of our services would benefit you or a loved one, contact us today for a free in-home assessment by calling us on 0330 124 6299.

Homecare Website Link
NHS Website Profile
CQC Website
NHS Secure EMail
  • Personal Care
    Assistance with a ‘good morning’ start to the day, to get up, wash, get dressed and have breakfast and getting ready for bed.

    Our Personal Care service works to your regular routines, and ensures that support is tailored to your specific requirements, our fully trained support workers deliver discreet and professional personal care in the way that promotes your independence, dignity and safety.

  • Dementia Care
    Midian Care is committed to providing holistic, quality, person-centered dementia care and support clients and their families.

    At Midian Care we understand the challenges often inherent in supporting someone with dementia and reflecting this, we are committed to providing holistic, high quality, person-centred dementia care and support to both clients and their families.

  • Palliative Care
    Our service provides the highest quality palliative and end of life care possible, promoting values of dignity and respect.

    Midian Cares’ Palliative Care at home service enables you to stay in the home that you feel comfortable in, surrounded by precious memories, priceless possessions and the people that are dearest to you.  With one-to-one support from one of our specialised compassionate support workers, who is experienced in palliative care, you can have the support that you need, when you need it.

  • Companionship
    General companionship, escort duties to appointments, accompanied holidays, assistance with accessing technology.

    Our companionship service is most suited to individuals who will benefit from having the reassurance that someone is there with them to offer support when it is needed.  It also provides peace of mind for family members who are unable to regularly visit, as they know their loved one is being cared for.